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Electrical contractor updates

Keep informed about what's happening in the industry and any changes to compliance, rulings and legislation. Subscribe to receive our Electrical Contractor Update newsletter!

If you have any queries you can email us or call the Contractor Hotline on 1300 762 397.

2023 updates

UpdateTopicsDate of issue
Issue 15Win a gift card; Call Back Request Form; EWR Notifications; Defect Form Name; Connection Application Fees; Emergency Backstop Mechanism inspections28 September 2023
Issue 14Timeframe changes, Tariff Reform Impacts, New websites, Dynamic Connections Update17 August 2023
Issue 13LV Embedded Generation Fees increasing 1 September 202328 July 2023
Issue 12Ipswich Neighbourhood Battery Trial, Expedited LVCT Metering Advice Fee Increasing 1 September 2023, Electrical Safety Week 4 - 8 September 202327 July 2023
Issue 11Extended consultation for Queensland Electricity Connection Manual (QECM)13 July 2023
Issue 10Energy Academy invitation, Supply abolishment with assets on site, New connections not yet ready, Retirement of existing solar email address, Dynamic connection update, EWR and portal reminders, CTS Certificate of Supply26 June 2023
Issue 09Consultation open for the Queensland Electricity Connection Manual (QECM) - Closes 14 July 202320 June 2023
Issue 08Remove Meter – Additional Service Request, Embedded Generation Application Reminder - Understand our Standards and Connection Policy, Dynamic Connection Update, Win a $100 Gift Card!25 May 2023
Issue 07Working with Asbestos; LV Current Transformer Metering Installation Design Requests; Tree Trimming for a New Connection; Micro EG Units Being Switched on Before Metering Has Been Installed or Reprogrammed; Existing NMI Supply Abolishment Process Reminder5 May 2023
Issue 06Emergency Backstop Mechanism Update3 April 2023
Issue 05Getting Reconnected After Storm Damage, Flooding, or Inundation; Contractor Hotline & Enquiries and Applications - Providing Correct Customer Details30 March 2023
Issue 04Network voltage; When is an EWR required for a meter reseal; Supply upgrades in conjunction with POA relocations23 February 2023
Issue 03Changes to LV Generation Standards Effective Monday 6 February 20236 February 2023
Issue 02Tips and tricks for a compliant Connection Application25 January 2023
Issue 01Submitting Connect Agreement or EWR on repair of privately owned line defects & Emergency Backstop implementation10 January 2023

Last year

UpdateTopics Date of issue
Issue 22 New Standard for Major Customer Connections, Updated Major Customer Manual, Cutting over to new switchboard Portal option, Android phone users potential Appointment scheduling delays, Update to AS/NZS 61439 Requirements, Emergency Backstop Update 28 October 2022
Issue 21 Unplanned portal outage resolved 7 October 2022
Issue 20 Unplanned portal outage 6 October 2022
Issue 19 Privately owned electricity line defects, AS/NZS 61439 Reminder 29 September 2022
Issue 18 Proposed Emergency Backstop Provisions 1 September 2022
Issue 17 Making electrical connections, Change of appointment timeframes, Changes to submitting LV CT Drawings for approval effective 24 October 25 August 2022
Issue 16 A reminder about asbestos, Dynamic Connection Offers now available for <30 kVA LV Generation, Embedded generation applications. REMINDER – Correct retail customer details, Faulty and damaged metering equipment, Appropriate consumers mains overload protection & service fuse short circuit protection, Updates to Connect application fees 28 July 2022
Issue 15 Upcoming changes to submitting LV CT Drawings for approval, A new service selection available, LV Generation 2022-2023 Quoted Fees 29 June 2022
Issue 14 'Australia A' region settings, Service fuse function, Connect application help and  AS/NZS 477.2.2020 requirements 26 May 2022
Issue 13 Energy Academy Update 24 May 2022
Issue 12 Your Invitation to our upcoming Energy Academy 11 May 2022
Issue 11 A New Look Queensland Electricity Connection Manual (QECM) 29 April 2022
Issue 10 Solar Soak Factsheet, EWR Service Selections for 3 Phase 28 April 2022
Issue 09 Update to Connect Application (CX) Requirements 23 March 2022
Issue 08 South East Queensland Flood Event Update - Flood Repairs and Restorations for High Rises 18 March 2022
Issue 07 South East Queensland Flood Event Update - Reconnecting a customer premise after flood repair 09 March 2022
Issue 06 South East Queensland Flood Event Update - De-energise Flood Impacted Premises 05 March 2022
Issue 05 South East Queensland Flood Event Update - Attending a Flood Impacted Premises 04 March 2022
Issue 04 South East Queensland Flood Event Update - Important Safety Information 02 March 2022
Issue 03 South East Queensland Flood Event Update - Process for flood impacted premises 01 March 2022
Issue 02 South East Queensland Flood Event Update 27 February 2022
Issue 01 Is your work site safe and ready? Do you have feedback about the QECM? and Electric Vehicles in Queensland 31 January 2022

Archived updates

If you are looking for older editions of our Electrical contractor updates, please email us.

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