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    Residential & Commercial connections

    Find out how to?connect your home or business to the electricity network, what to do to connect a solar system or batteries, and what's required to change or remove your connection.

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    New connections
    Find out how to arrange a new electricity network connection to an existing or newly built premises.
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    Powerline to houses on Sunshine Coast
    Change an existing connection
    Find out how to arrange an upgrade or alteration to an existing connection on our electricity network.
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    Solar connections & other technologies
    Find out how to arrange a connection or alteration of solar, batteries or renewable energy at your home or business.
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    Electrical cables
    Remove a connection
    Find out how to arrange the permanent removal of an electricity connection to a premises for building relocation or demolition.
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    Connection charges
    Read about how we charge for customer connection services under the Australian Energy Regulator.
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    Subdivisions
    Learn about connecting Residential and Commercial subdivisions to the network to ensure a reliable power supply.
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    Customer Self Service
    Apply online for new and altered connections, submit a self-meter read, report a problem, and subscribe to receive notifications for your premises.
    Go to Self Service
    Electric bus charging connections
    If you are a bus operator looking to transition to electric buses, here are the considerations we recommend.
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    Your rights
    Information about connection timeframes, relevant energy laws, dispute resolution, and contacting the Queensland Energy Ombudsman.
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    Our responsibilities
    Our responsibilities as a distribution network service provider, including managing the electricity network and connecting customers.
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